Welcome to Commnet. By using our website and services, you agree to follow our Terms & Conditions. Please read these Terms & Conditions carefully, as they define your rights and responsibilities when using our platform. If you do not agree to these Terms & Conditions, you should stop using our website immediately.
Acceptance of Terms
By accessing our website, you confirm that you have read, understood, and accepted these Terms & Conditions. If you disagree with any part of these terms, stop using our website and services immediately. We may modify these Terms & Conditions at any time without prior notice. If you continue using our website after changes are made, it means you accept the updated terms.
Eligibility
To use our services, you must be at least 18 years old or have the consent of a legal guardian. By using our platform, you confirm that you have the authority to enter into these Terms & Conditions.
Use of Services
You must use our website for lawful purposes only. Any illegal activity, such as fraud or attempting to gain unauthorized access to our systems, is strictly prohibited. If you violate these rules, we may terminate your access to our services.
Account Registration and Security
If you need to create an account, provide accurate and complete information. You are responsible for securing your login credentials. If you notice unauthorized activity on your account, inform us immediately. Failing to secure your account may result in account suspension.
Orders, Payments, and Pricing
All orders depend on product availability and confirmation. Prices appear in Kenyan shillings (KES) unless otherwise stated. We reserve the right to adjust prices and availability at any time. If an order is canceled due to incorrect pricing or payment issues, you will receive a notification, and we will process a refund.
Shipping and Delivery
We aim to process and deliver orders promptly. However, delivery times are estimates and may change due to factors beyond our control, such as bad weather or courier issues. Risk of loss or damage transfers to you once the order is delivered.
Return and Refund Policy
Our Refund and Return Policy outlines the terms for returning products and receiving refunds. You have 7 days from delivery to return eligible products in their original packaging and condition. Refunds will be processed after inspection of the returned items.
Product Information and Availability
We strive to provide accurate product descriptions and images. However, product colors, sizes, and other features may slightly differ from what appears on your screen due to display settings. We reserve the right to limit product quantities or discontinue products at any time.
Intellectual Property
All content on our website, including text, graphics, logos, and images, belongs to Commnet or third-party licensors. You may not reproduce, distribute, or modify any content without our written consent. Unauthorized use of content may lead to legal action.
Privacy and Data Protection
We value your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal data. We use encryption to protect your data. Your information will not be shared with third parties without your consent, except as required by law.
Limitation of Liability
Commnet is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. If you have a claim, you must file it within one year of the incident.
Prohibited Activities
You must not engage in illegal or harmful activity, including hacking, phishing, or spreading malware. If you violate these rules, we may suspend or terminate your access to our services.
Force Majeure
We are not responsible for any failure to perform our obligations due to events beyond our control. These events include natural disasters, strikes, government actions, internet failures, and other unforeseen circumstances.
Indemnification
You agree to indemnify and protect Commnet from any claims, liabilities, damages, and expenses that result from your violation of these Terms & Conditions, your use of our services, or disputes with third parties.
Governing Law
These Terms & Conditions follow the laws of Kenya. Any disputes will be resolved according to Kenyan law.
Changes to These Terms
We may update these Terms & Conditions at any time without prior notice. Please review them periodically. Continuing to use our website means you accept any updates.
Contact Us
For any questions or concerns about these Terms & Conditions, you can reach us through:
Phone: +254798145486
Email: support@commnet.co.ke